Legal
Privacy Policy
Last updated: August 2026
1. Information We Collect
When you sign in with EVE Online SSO, we collect your character name and your corporation and alliance affiliation. We also collect order details — the ships, quantities, and any discount codes used — and cart contents tied to your account.
We also collect standard technical data such as browser type, device information, and pages visited, via cookies and similar technologies, to keep the site secure and improve the browsing experience.
2. How We Use Information
Information is used to facilitate and verify in-game contract transactions, communicate with you about your order, restrict access where your corporation or alliance isn't served, prevent fraud, and improve our listings and site functionality.
Your corporation and alliance affiliation may also be used to report repeated failure to accept issued contracts to your corporation or alliance leadership, as described in our Terms of Service.
We do not sell your personal information to third parties.
3. Cookies
We use cookies to remember your preferences and keep the site functioning correctly. You can control cookie preferences via the banner shown on your first visit, or through your browser settings at any time.
4. Data Retention
We retain order, cart, and discount-code redemption records for as long as necessary to resolve disputes, maintain accurate accounting, and comply with applicable law.
5. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us through the channels listed on our About page.
6. Virtual Goods Notice
All items referenced on this site, including ISK and in-game ships, are virtual goods governed by Fenris Creations' EULA and Terms of Service. This Privacy Policy applies only to information collected by EveIskFlow directly and does not extend to Fenris Creations or the EVE Online client.